Adrienne Van Scoy, Concierge, 30s Ms. Van Scoy is of Dutch-English descent. She dresses in designer suits, always with a corsage of fresh flowers pinned to her jacket or displayed on her wrist. She takes an immediate dislike to Kris, treating him with condescension and disdain, which is disheartening to him because he was immediately smitten the moment he laid eyes on her. She is tall, brunette, and imposing. Fluent in six languages, the concierge has worked at Manor House for seven years. She is Farnsworth's second-in-command and the butler's trusted assistant. Van Scoy makes all the public announcements concerning the day's activities at the manor. If a servant is let go, she's the one who calls the person in and relays word of the termination. She may be in love with Farnsworth and plan to marry him, but this is not clear, for she may be secretly involved with the chef. In any case, professionally at least, she shares Farnsworth's viewpoint on all matters and is willing to follow his directions -- legal or not. A private estate does not usually employ a concierge but Lord Hanover loved to stage spectacular events, to fill his house with people, to entertain royally. Van Scoy is charged with arranging the manor dinner parties and seasonal balls, the drama festivals on the grounds each summer, the amateur croquet and golf tournaments the marquis was fond of hosting. On one occasion he decided to treat the entire village to a night at the opera in London. Van Scoy was required to deal with the logistics of obtaining tickets for over 170 families and transporting them into the city -- all of which she did, flawlessly, on three weeks' notice. Van Scoy is a talented light classical composer and pianist. She often plays her pieces at large seasonal parties for hundreds of guests in Le Grande Dining Hall. She also chairs the local literary society. Things have slowed down for Van Scoy since Lord Hanover departed the scene. She realizes that her job may be in jeopardy if Kris should turn out to be less the bon vivant than Lord Hanover was. And because Van Scoy is the acquisitive type, the other overriding thought in her mind is: The manor, the money, the title, I want it all. Kris realizes this, and if she is willing to set Farnsworth aside, she may get her wish. Everytime Kris sets eyes on her, his longing for this spectacularly beautiful and superbly talented woman intensifies.